FAQs

The rapid growth of Realty Management Partners' New Star trademark since 2015 can be attributed to our unwavering commitment to supporting boards and communities. We consistently implement the proposals presented during the evaluation process, ensuring that our promises are fulfilled once contracts are signed. This dedication to delivering on our commitments has been a key factor in our exceptional expansion.

Realty Management Partners, through our New Star Properties trademark, prioritizes long-term financial stability for condo and HOA communities. We offer expert guidance in stabilizing operating and reserve budgets, often assisting communities facing financial crises. Our proactive approach includes collaborating with boards to understand reserve planning, managing capital replacement budgets, and initiating annual operating budget drafts well in advance. This comprehensive financial strategy ensures sustainable business practices and future financial security for our client communities.

Realty Management Partners prides itself on maintaining one of the industry's highest client retention rates. Our commitment to collaboration with boards and consistent delivery of excellent service has resulted in long-lasting relationships with our clients. When a community engages our New Star trademark services, they typically remain with us for an extended period, demonstrating the value and satisfaction we provide.

At Realty Management Partners, we carefully monitor manager workload to ensure optimal service delivery and maintain a healthy work-life balance for our staff. Our New Star trademark approach considers factors such as community size, number of assigned communities, property age, and whether the association is age-restricted. Generally, our managers are assigned between 650 to 850 units, spread across 5 to 9 communities, allowing for efficient and effective management.

Our property managers provide comprehensive support to boards and communities. This includes attending all board meetings, taking minutes, preparing agendas, and posting meeting notices. Post-meeting, managers handle action items such as developing bids, meeting with vendors, and scheduling. We enable boards to focus on strategic decisions while our management team handles the tactical aspects, ensuring thorough follow-up and maintaining strong communication with both the board and community.

Realty Management's commercial division, Integrated Realty Resources (IRR), distinguishes itself through its investor-focused approach to value creation. While we efficiently handle routine property management tasks, our primary focus is on enhancing property value. This includes strategic lease management, proactively improving property attractiveness, optimizing utility, and increasing lease rates and returns. Our long-term client relationships underscore the effectiveness of this value-creation strategy in commercial property management.

The merger of New Star Properties and Integrated Resources into Realty Management Partners was based on a decade-long relationship between the principals and shared values of excellence in client service. This union leverages complementary business management capabilities, optimizing strengths and flexibility for our diverse client base. Additionally, the merger enhances our ability to adapt to client needs in areas such as maintenance and construction management.

Under the IRR label, our Construction Management services involve acting as General Manager for various construction and equipment installation projects. While our New Star condo team regularly manages typical capital replacement projects, the Construction Management expertise is applied to larger, more complex undertakings. Depending on the project, we may either oversee the entire process as a general contractor or self-perform certain aspects of the work.

Realty Management's multifamily and apartment program is rooted in an investor mindset, as we are investors ourselves. We focus on optimizing returns while ensuring properties are well-maintained and attractive to quality tenants. Our management approach emphasizes responsive maintenance, proactive lease renewal management, and efficient vacancy turnarounds. We strive to keep good tenants satisfied and maintain properties that generate revenue through market-rate rents.

New Star Handyman is a trade service offered by Realty Management Partners, available to all homeowners. Our technical team provides a range of home improvement, repair, and replacement services. These services span from minor tasks like wax seal or toilet replacements to more substantial projects such as interior painting, rental unit renovations, and kitchen cabinet replacements.